Privacy Policy
Last updated: [04.05.2026]
1. Who We Are
Proper Excursions is operated by [Viktor Somogyi], a self-employed business based in Tenerife, Canary Islands, Spain.
For the purposes of data protection law, we act as the data controller of your personal data.
Contact details:
Proper Excursions
Avenida de Las Americas 2. C.C Parque santiago 3 Local 122. 38650 Playa de Las Americas
Arona, Tenerife, Canary Islands, Spain
NIF/NIE: Y5858317R
Email: info@properexcursions.com
2. What Data We Collect
We may collect and process the following personal data:
- Full name
- Email address
- Phone number
- Booking details (excursions, dates, number of participants)
- Payment information (processed via secure third-party providers)
- Technical data (IP address, browser type, device information)
- Website usage data (via cookies)
3. How We Use Your Data
We use your data to:
- Process and manage bookings
- Communicate with you regarding your reservation
- Provide customer support
- Comply with legal and tax obligations
- Improve our website and services
- Prevent fraud and ensure security
4.Legal Basis for Processing
We process personal data based on:
- Contractual necessity – to provide booked services
- Legal obligation – accounting and tax requirements
- Legitimate interest – improving services and preventing fraud
- Consent – for marketing and cookies (where applicable)
5. Payments
Payments are processed securely via third-party providers such as Stripe. We do not store full payment details.
You can review Stripe’s privacy policy here:
https://stripe.com/privacy
6. Sharing Your Data
We may share your data with:
- Local excursion providers (to deliver the booked activity)
- Payment processors (e.g. Stripe)
- Website and hosting providers
- Professional advisors (e.g. accountants)
- Authorities where legally required
7. International Data Transfers
Some of our service providers may process data outside the European Economic Area (EEA). In such cases, appropriate safeguards are used to protect your personal data.
8. Data Retention
We retain personal data only as long as necessary:
- Booking and financial data: up to 5 years (legal requirement)
- Customer communication: up to 2 years
- Marketing data: until consent is withdrawn
9. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at:
info@properexcursions.com
10. Cookies
We use cookies to improve your browsing experience and analyse website traffic.
For full details, please see our Cookie Policy:
https://properexcursions.com/cookie-policy/
11. Security
We implement appropriate technical and organisational measures to protect your personal data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page.
13. Contact
If you have any questions about Cookie Policy or your data, please contact:
Proper Excursions
Operated by Viktor Somogyi
Avenida de Las Americas 2. C.C Parque santiago 3 Local 122. 38650 Playa de Las Americas
Arona, Tenerife, Canary Islands, Spain
NIF/NIE: Y5858317R
Email: info@properexcursions.com
Phone Number/WhatsApp: +34 603221630