It is important to note that sometimes the car model you have selected in your reservation may not be available at the time of delivery. However, we want to assure you that in such cases, we will provide you with a vehicle of the same category. Our priority is to meet your mobility needs efficiently and comfortably.

It is important to note that, in accordance with our policy, refunds or exchanging the car model for one of a higher range are not possible once the reservation has been made and the vehicle has been delivered. This is due to limited vehicle availability and inventory management at our facilities.